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Frequently Asked Questions

Looking for details on shipping, orders, or product care? Check our frequently asked questions for quick answers.

Every email answered by the founder

Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h

What is a ski phone case?

A ski phone case is a phone case printed with real ski or snowboard topsheet artwork, so it looks like your favourite skis or board. Ours come in slim Snap, rugged Tough and MagSafe options for iPhone and Samsung.

Which phones do your ski phone cases fit?

We make cases for most recent iPhone and Samsung Galaxy models. Choose your exact model on each product page — and if you don't see yours, just contact us.

Are the cases Magsafe?

Every iPhone case we offer, from the 12 to the 17 series are fully MagSafe compatible.

How do I preview my Custom Case?

To keep our shipping times fast, we don't provide design previews.

If you need to see a mock-up before your case is produced, please email us immediately after ordering.

How fast is the shipping?

For the USA, we ship via USPS Ground Advantage, with an average delivery time of 3–4 days.

For EU orders, we offer both DHL eCommerce and DHL Express shipping options.

More info Shipping Policy

Do you provide Order Tracking?

Yes, we provide full order tracking.

You’ll receive your tracking code by email once production is complete and your order has shipped.

Do you offer refunds?

We don’t offer refunds on personalized cases unless the item arrives damaged or incorrect.

If that happens, just email us at maxtree@skiingcreed.com within 7 days of delivery with a photo of the issue — we’ll replace or refund it right away.

More info Refund Policy

Any question?

Any inquires can be sent to the following email: Maxtree@skiingcreed.com

Every email answered by the founder

Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h

Built by Riders, for Riders

Carry Your Passion With You

For the days you’re stuck at a desk instead of out doing what you love — we couldn’t find a case that captured the thrill, so we built our own.

Dozens of designs

A Design for Every Setup

Skis or snowboard, Atomic or Armada — pick a topsheet-inspired design for your exact setup, in Snap, Tough, and MagSafe for iPhone and Samsung.

One-of-a-Kind

Your Setup, Your Case

If your specific model isn't in our shop yet, we’ll build a custom design for you. Just tell us what you’re ripping and we’ll get to work.

High-quality materials

Premium polycarbonate, precise fit, light in the hand.

Fast worldwide shipping

Tracked, and sent out within 48 hours.

Secure payment

PayPal, Klarna and all major cards.

Need help?

Maxtree@skiingcreed.com

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Frequently Asked Questions

Carry Your Passion With You

A Design for Every Setup

Your Setup, Your Case

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Frequently Asked Questions

Carry Your Passion With You

A Design for Every Setup

Your Setup, Your Case

Total

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