Frequently Asked Questions
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
Every iPhone case we offer, from the 12 to the 17 series are fully MagSafe compatible.
To keep our shipping times fast, we don't provide design previews.
If you need to see a mock-up before your case is produced, please email us immediately after ordering.
For the USA, we ship via USPS Ground Advantage, with an average delivery time of 3–4 days.
For EU orders, we offer both DHL eCommerce and DHL Express shipping options.
More info Shipping Policy
Yes, we provide full order tracking.
You’ll receive your tracking code by email once production is complete and your order has shipped.
We don’t offer refunds on personalized cases unless the item arrives damaged or incorrect.
If that happens, just email us at maxtree@skiingcreed.com within 7 days of delivery with a photo of the issue — we’ll replace or refund it right away.
More info Refund Policy
Any inquires can be sent to the following email: Maxtree@skiingcreed.com
Built by Riders, for Riders
For the days you’re stuck at a desk instead of on a lift. We couldn't find any decent mountain-inspired cases, so we built our own.
Built for the mountain
We didn’t cut corners on protection. These cases are built to handle a fumble in the parking lot or a drop on the lodge floor, all while keeping that clean, low-profile look.
One-of-a-Kind
If your specific skis or board aren't in our shop yet, we’ll build a custom design for you. Just tell us what you’re riding and we’ll get to work.
Precision-engineered with premium polycarbonate for a perfect fit and a lightweight, high-quality feel.
Wherever you are, your order ships fast — with tracking every step of the way. All orders are packed with care and sent out within 48 hours.
Shop with confidence. All payments are safe and encrypted, with trusted options like PayPal, Klarna, and credit card.
Any inquires can be sent to the following email: Maxtree@skiingcreed.com